About Tom Harris Cellular


 

Tom Harris Cellular is the largest and the most trusted TELUS dealer in Canada with a dedication to service and support at every one of our many locations throughout British Columbia and Alberta.

 

Tom Harris carries a wide selection of Cell Phones and Smartphones along with Tablets, TELUS Optik TV and High Speed Internet for both home and business needs. Tom Harris also provides satellite phones, wireless signal booster solutions and wireless voice Bluetooth products and a vast array of accessories. For anyTELUS customer service enquiries please contact your nearest store or email us. We will reply to your email within a business day.

 
In case that was TLDR (Too Long, Didn't Read), then basically... We sell more TELUS phones and accessories than anyone else in Canada because we know our stuff!
 

 

Our Mission

At Tom Harris, our goal is to be the industry leader in providing customized wireless solutions and services. We strive to exceed our customers' expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity, and teamwork we constantly endeavour to meet the changing needs of our customers.
 

 

 

Our Philosophy

The Tom Harris Philosophy is based on five areas that, we believe, are critical to business success. Those areas are: Customer Satisfaction, Financial Performance, Ongoing Improvement, Employee Enthusiasm, and Market Effectiveness. Our Philosophy holds that all are of equal importance, and we continually strive to reach a level of excellence in each area. However, in any planning or decision making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Satisfaction will always carry the most weight.

Tom Harris was recently voted by BC Business Magazine as one of the Top 5 Retail companies to work for in British Columbia and we look forward to keeping up our remarkable service to both our employees and our valued clients.

 

 

Our Commitment To You

Why should you deal with Tom Harris versus another TELUS dealer? The answer is simple. In addition to having the most customer-friendly and knowledgeable staff, our service is outstanding. Tom Harris is recognized as the leader in providing the highest level of customer service and support in the industry. We are so intent on making sure our customers are 100% satisfied that we offer a Worry Free Promise that comes with every wireless device and rate plan we provide.

 

 

Our Continued Growth

Tom Harris began offering wireless services in 1987 in Nanaimo and Victoria and has since expanded to Metro Vancouver, Fraser Valley, and Okanagan in BC, as well as Edmonton, Calgary and Southern Alberta. We are continuing to grow our powerful Business Solutions team that is dedicated to providing proactive service to small and medium businesses, making Tom Harris Cellular your TELUS dealer of choice.

The Tom Harris team is here to help make communicating fun and easy! We encourage you to stop by one of our stores and experience it first-hand. Thank you for your continued business and support.

 

Our Vision - To be so remarkable that our customers will recommend us to others
 
 
 

 

Reasons To Switch To Tom Harris : TELUS

Over 70% of the new customers we welcome to TELUS have come from another wireless network, like Bell or Rogers. Come talk with us about the latest switch offers from TELUS. Feel free to bring your current contract or old cell phone bill and we'll do a direct comparison between TELUS and your current wireless provider.

  • TELUS now has the largest selection of 4G Devices in Canada
  • The Best 4G network coverage across Canada
  • Rate plan flexibility and clear pricing
 

 

Expert and Friendly Wireless Specialists in Every Store

Everyone in our Tom Harris locations and Business Solutions team is keenly interested in the wireless industry. Our team is the best in the industry when it comes to knowing how to get the most out of your TELUS service and your new phone.

TELUS no longer has System Access fees and their new Clear Choice rate plans make TELUS a leader in rate plans again. As an added service, Tom Harris Cellular allows you to change your rate plan twice a year without penalty, so you can be sure your always on the right rate plan.
 

 

Switch Easy Process

The Tom Harris “Switch Easy” process makes the transition to TELUS a breeze. When you switch to TELUS you can keep your existing phone number and we’ll transfer all your address book contacts to your new phone. We’ll also contact your current wireless provider and let them know it's over. Switching with us is a seamless process.