Unsatisfied with your online purchase? No problem, we will happily refund or exchange your product for you.
OPTION 1: Email firstname.lastname@example.org and provide the Order Number associated with the product being returned. Ship your products to the provided address at your own expense.
All cellular phones and Smartphones purchased in-store may be returned within 15 days if the minutes and data (if applicable) usage is less than 50% of your monthly plan, while all online purchases may be returned within 15 days providing the item is returned with all packaging and in near-new condition.
For more information regarding the Mobile Service Trial Period under the CRTC Wireless Code, please contact us at email@example.com